Frequently Asked Questions
Everything you need to know about your farm-fresh eggs
How do you ensure the freshness of Eggoz eggs?
Our eggs are sourced directly from our tech-enabled farms and undergo a 11-step quality check. They are delivered to your doorstep within 24 hours of being laid to ensure maximum freshness.
What is the shelf life of the eggs?
Eggoz eggs have a shelf life of 21 days from the date of packaging when stored in a cool, dry place. For optimal freshness, we recommend refrigeration.
What should I do if I receive a broken or damaged egg?
We take great care in packaging, but if you receive any damaged items, please contact our support team within 2 hours of delivery with a photo of the damage for an immediate refund or replacement.
Do you offer subscription plans for regular delivery?
Yes, we offer flexible subscription plans (daily, weekly, or custom intervals) via our app or website, allowing you to save more on every order without the hassle of reordering.
Are Eggoz eggs antibiotic-free?
Absolutely. We maintain strict farm management protocols and provide our hens with herbal-enriched feed to ensure all our eggs are 100% antibiotic-free and safe for consumption.
What are the delivery charges and timelines?
We offer free delivery on orders above a certain threshold. Delivery typically occurs between 6:00 AM and 10:00 AM daily to ensure you have fresh eggs ready for breakfast.