Returns & Exchanges

At Eggoz, we are committed to delivering farm-fresh, high-quality eggs to your doorstep; however, due to the perishable nature of our products, we offer replacements or refunds only for damaged or compromised items reported at the time of delivery.

Return Process

• 1.
  Inspect Upon Delivery

  Please check the packaging and the eggs immediately upon receiving your order to ensure everything is in perfect condition.

• 2.
  Report Issues

  If you notice any breakage or quality concerns, notify our delivery partner immediately or contact our customer support team within 2 hours of receipt.

• 3.
  Provide Proof

  Share a clear photograph of the damaged product and the batch number printed on the carton via our app or WhatsApp support channel.

• 4.
  Resolution

  Once verified, we will initiate a replacement in your next delivery slot or process a refund to your original payment method within 5-7 business days.